FormFillPilot
| Data | Where | How long |
|---|---|---|
| Your files' text | your browser only | until you clear it ("start from zero", or your browser's data); never on our server |
| Profile, named profiles, the names of the files they came from | our server, under your key | until you delete them |
| Remembered answers, values a site refused, your choice of profile per site, site settings | our server, under your key | as the profile |
| "Used before" list (question, company, answer) | our server, under your key | until you ask us to delete it |
| Record of each visit (site, page title, number of fields, time) | our server | until you ask us to delete it |
| AI usage records (model, size, cost; no content) | our server | kept for accounting |
| A PDF form and its filled copy | our server | 30 minutes, or at once with "Forget now" |
| The page you fill (labels, options, page text) and any page picture | not stored | used for the fill, then dropped |
| Text and pictures sent to a language model | the model provider | not kept after the answer, not used for training |
| Blank-form codes and page layouts (box names and site names, no values) | our server | kept; they hold no personal data |
| Your key and the e-mail of a purchase | our server | until you ask us to delete it; purchase records as below |
Anything to Database (microcitylabs.com)
| Data | How long |
|---|---|
| Files you upload | 30 days |
| A file read for a free preview without an account | 7 days |
| The finished files of a conversion | 30 days after delivery |
| A result sent to your store plugin | 30 days |
| Your e-mail left on the convert page (the link to your file + at most one reminder) | 12 months, unless you ask us to delete it |
| The record of each job (file name, date, the table read) | while your account exists, so your history keeps working; deleted on request |
| Your account (name, e-mail) | while the account exists; deleted on request |
Every product
| Data | How long |
|---|---|
| Purchase records (transaction id, product, amount, e-mail) | 6 years after the end of the financial year (UK tax and accounting rules); payment details stay with Stripe or Paddle |
| E-mails you send us (questions, support, a refund request) | 12 months after the last message on the subject, then deleted; an e-mail about a purchase or a refund is part of that purchase's record |
Deleting earlier
Write to contact@microcitylabs.com (for FormFillPilot: from the address you bought with, or with your key) and ask us to delete your data. We delete within 7 days and confirm. Purchase records stay for the period the law requires.